Privacy Policy
Last modified: November 15, 2023
Information
Information We Collect
When using our Site, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This includes, but is not limited to, your name, email address, postal address, phone number, and other similar information (“Personal Information”).
We may collect various types of information from and about users of our Services, including:
Personal Information: This includes details such as your name, email address, postal address, phone number, and other contact information that you provide to us voluntarily. This information is collected when you register for an account, submit billing information, or otherwise interact with our Services.
Billing and Health Information: As a medical billing site, we may also collect information related to your insurance details, billing information, and any health-related information necessary for processing your claims and providing you with our services.
Usage Data: We collect information about how you use our Services, including your access times, browser types, and language preferences, to improve our offerings and troubleshoot issues.
Device Information: We gather details about the device you use to access our Services, including hardware model, operating system and version, unique device identifiers, and mobile network information.
Location Information: With your consent, and if permitted by your device settings, we may collect information about your precise location to enhance our Services and provide relevant content.
How We Use Your Information
We may use the information we collect for various purposes, including:
To Process Billing and Insurance Claims: Your Personal Information and billing details are used to process payments and submit insurance claims accurately.
To Provide, Maintain, and Improve Our Services: We use your information to ensure our Services function properly and to enhance user experience.
To Personalize Your Experience: We may use your information to tailor the content and features of our Services to better meet your needs.
To Respond to Your Inquiries: We use your contact information to address any questions, comments, or requests you have.
To Send Administrative and Support Communications: This includes technical notices, updates, security alerts, and other information related to the operation of our Services.
To Communicate About Services and Promotions: We may use your information to inform you about new services, promotions, and other news we think may be of interest to you.
To Monitor and Analyze Usage Patterns: We analyze how our Services are used to understand trends, improve functionality, and ensure a high-quality user experience.
Log data
In addition to the information mentioned above, we collect log data when you interact with our Services. This log data includes details such as your computer’s IP address, browser type, browser version, and the pages of our Services that you visit. We also collect information on the time and date of your visit, the duration spent on each page, and other related statistics.
How We Use Log Data
We use this log data to:
Monitor and Improve Our Services: By analyzing log data, we can troubleshoot issues, optimize performance, and enhance the overall functionality of our Services.
Ensure Security: Log data helps us detect and prevent fraudulent activities or unauthorized access to your account.
Analyze Usage Patterns: Understanding how users interact with our Services allows us to refine and personalize your experience, and to make data-driven decisions about future updates and features.
Comply with Legal and Regulatory Requirements: Log data may also be used to meet any legal obligations or respond to inquiries from regulatory authorities.
analyzing trends, administering the site, tracking users’ movements on the site, and gathering demographic information.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Our Services use cookies and similar technologies to enhance your experience. Cookies are small files placed on your computer, which allow us to recognize your browser and capture certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We employ industry-standard security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. Despite these efforts, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
External links
Our Site may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage you to review the privacy policies of these external sites before providing them with any personal information.
Changes
This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Contact us
If you have any questions about this Privacy Policy, please contact us.